Delivery & assembly

Delivery in Orchestra Switzerland store with a childcare area, free.

The package will be delivered to the store of your choice, offered in selection when you order. You will be notified via email when the package is received in the store, within 3-10 business days from the date of shipment from our warehouse. The User must print the order form and come with a valid ID to pick up the package in the store.

The User must print the order form and come with a valid ID to pick up the package in the store.

Delivery to your home

The parcel will be delivered to the address of your choice (3 working days from the delivery of your Products package to the Post Office).

Cost of delivery of items by Post: from 9CHF per order placed on the website www.orchestra.ch. The price of the delivery will be calculated according to the volume and weight of the ordered items.

* Offer valid for orders delivered in one (1) time only. Delivery charges will apply if you wish to have your order delivered in installments.
** For furniture deliveries, in case of absence on the day of delivery the delivery charges will apply for the second delivery of your order.

Assembly rates

The assembly service is offered in addition to the delivery service on the www.orchestra.ch website. This assembly service is listed on the website before the furniture is assembled. The assembly rates below are given as a reference and are calculated according to the assembly time required:

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Assembly rates

  • Assembly of a complete room: 270.-
    Assembly of one or two pieces of furniture: 155.-

Delivery conditions for Switzerland, via La Poste :

If the package could not be delivered to your home, following 1 passage and notice by email d’Orchestra Switzerland of the departure of the order, a notice of passage is posted by La Poste in the mailbox. This notice indicates the coordinates of the post office where the user can pick up the package. The parcel is available 15 days from the day after the delivery notice. After that, the package will be returned to Orchestra Switzerland. Pickup at the post office upon presentation of an ID document.

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